Shipping & Delivery
Renewergy ships to all major North American & European countries as well as Australia. We use USPS and other major international shipping providers as our partner. Renewergy has multiple warehouses globally, we aim to ship from warehouse closest to the country of your order.
Processing time for each order may take 2-4 business days. Delivery time is typically 5-12 business days, but can take up to 25 business days around busier periods such as holidays, etc.
A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment. Detailed tracking information is shared in the email, on where you can track your package.
We accept all major credit cards (VISA, Master Card, Discover, JCB) as well as Apple Pay and Google Pay.
If you do need to make a return, you're welcome to do so within 30 days of receiving the order. All returned items must be sent back to us unopened, unused and in their original condition. Customers are responsible for return shipping.
We reserve the right to refuse a refund or exchanges. Please note that if it has been over 30 days from the day you received your item(s), then we are unable to accept your return.
We will refund items if they are damaged when received, please contact us at firstname.lastname@example.org and one of our customer service team members will get back to you as soon as possible.